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Re: Using recent search deletes topics

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A DirecTV user as of early May, 2014: I switched to DirecTV from Dish because my DVR was fading and Dish wanted to charge a lot to replace it -- and I could not move my recordings and searches to the new device; I thought I would check out DirecTV.

Once the DirecTV Genie was up and running, I loaded the 'Recent Searches' with the shows and movies I had lost in the transition and have since found the Search useful, not only in recovering some of the things I had to abandon, but also for later discovered rare items.

Recently, I noticed some things had disappeared from the list, but it seemed to be an uncommon event so I wrote it off to user error. However, just 'yesterday' (~2+ months after their input), most of the list was gone, both items for events I had not yet recovered from my Dish days and events I routinely 'find' and record.

(IF THEY STAY ON THE LIST, it is easier to use the search to find and record occasional events than from a guide list, however that is configured; eg, daily shows that I only want to record once a week (but which I view less often).)


I realize 'Recent' suggests things might not stick around on the list, but some of us, dph2902 & I for instance, do like to keep an eye out for rare shows/movies rather than merely to see what's on NOW -- If Recent Searches will not persist, is there another way for us to keep a watch without periodically reentering things?


Unable to fast forward during commercials

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I have the HR44-700 Genie and mostly watch recorded TV series. I just found that I could not skip commercials while watching "Marriage" recorded from the FX channel. An error message appears that says "this program cannot be fast-forwarded". Has the forward skip function been removed in a recent update? This appears to only happen on video recorded from FX.

Re: Unable to fast forward during commercials

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Did you record this from live TV or

The on demand channel.

DirecTV & Windows 8.1 compatibility?

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When will DirecTV Mobile (NFL Sunday Ticket) be compatible with Windows 8.1 OS  mobile phone platform?

I have Sunday Ticket MAX but am unable to watch NFL games while traveling.

 

I'm on a Verizon network.

 

Any suggestions / solutions?

Re: Unable to fast forward during commercials

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It was recorded from live TV. It is a new series (actually called "Married") that just started on the FX channel. No problem fast forwarding on other recorded series. I suspect that it is the result of some deal between FX and Directv. If the trend continues, it will kill my interest in owing a DVR.

Re: Unable to fast forward during commercials

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I think its more fx than anybody else.

 

Re: Program RC71 remote to TV

Re: Unable to fast forward during commercials

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The "This program cannot fast-forward" appears just above the time line at the bottom of the screen not in the video itself. Seem to me that Directv has permitted FX to imbed a code that brings the message up and disables fast-forward. I would like to know who is responsible and wonder if we will see this on other channels as well.


Re: Unable to fast forward during commercials

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I think it has to do with first run  new series.Just my conspiracy theory advertisers wanting to make sure people see the stuff they paid for you to see.

Re: Unable to fast forward during commercials

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While common on the OnDemand downloads, this is the first I've heard of the live channel recording restricting fast forwarding.  Have you tried resetting the HR44 (red button behind front panel access card door)?

Re: Samsung TV is turning on automatically every time I power up the Genie HR44

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I agree it's a strange place to put the control....

Re: My TV and sound bar activate (at a high volume) when the DVD resets after a power failure and then stays on. They did not used to do this. Has something changed and how can I fix keep the TV from activating like that. (Its annoying at 3AM).

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Not sure what this has to do with DirecTV equipment?

 

What brand/model TV and DVD Players do you have?  You might check the relevant HDTV and DVD threads at http://www.avsforum.com

Re: HDCP compliance issue troubleshooting

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uhh, ok!

In that case just call Directv and they can send it to you through FEDEX

Select a Server

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Literally have had Directv for two days and already a problem.  Not a fan so far.

 

On my living room TV which has the little Genie box, I am getting "select a server".  My bigger Genie box (no idea what to call them each) is working fine.  I have searched all over the internet and reset the red buttons on both, reset my modem and router, unplugged it, still not working.  I dread having to calling in on my second day!  Any other suggestions?

VOD keeps resetting at 97%

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I have an HR44-500 and purchased The Hobbit: Desolation of Smaug last night.  Watch the first 42 minutes of the showing when it kicked me out and started to re-download the viewing.  Thought maybe it was just a glitch so let it get back to the point where we got booted and started watching again.  Got about 30 more minutes into it again and same thing.  So this time I let it download completetly and when it got to 97% it disappeared and then reappeared at 0% saying pending download.  It's been doing that all night and all day today.  Won't down load.

 

I've tried to menu reset the device.  I've tried to red button reset the device.  I've deleted the download as it was downloading and then reselected it for the Cinema channel to download (chan 1100 I think).  Same thing.

 

Tested the network settings and it passes the test.

 

Changed the IP address to a non-dynamic assigned IP outside the DHCP range of the router... passes test, still not go on completing the download.

 

Very frustrating... need to call DirecTV and get my $ 5.99 charge reversed on the account as the movie is unwatchable at the moment.  You'd think on a pay service DirecTV would get it working....

 

Any ideas?

 

System setup:

Hard wired Ethernet connection with Cat6e to the HR44-500

Charter Cable internet 30 mbit line tested @ 30 mbit via speedtest.net

Local intranet is Gigbit speed with Cisco switch


The installation of the HR44 is fairly new at only a few months now.  Prior non-genie system never had any issues with VOD downloads.


Re: My TV and sound bar activate (at a high volume) when the DVD resets after a power failure and then stays on. They did not used to do this. Has something changed and how can I fix keep the TV from activating like that. (Its annoying at 3AM).

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I'm sorry, I was not clear. I meant to say that the DirecTV HD receiver / DVR would activate the VIZIO HD TV.  

Re: I frequently get am essage when watching playback on other than the genie that the receiver I am watching has disconnected from the genie. After a couple of minutes it reconnects . My system was installed by a Direct TV rep.

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Genie--Model # HR 34-700

C41-500

HR 23-700

HR 24-200

 

 

All are connected by cable to the system.

 

 

 

 

Alan Kline

 

 

In a message dated 8/14/2014 11:16:26 P.M. Eastern Daylight Time, 

directv-admin@forums.directv.com writes:

 

_DIRECTV Technical  Forums _

(http://forums.directv.com/?et=watches.email.thread)

I  frequently get am essage when watching playback on other than the  genie

that the receiver I am watching has disconnected from the  genie.  After a

couple of minutes it reconnects .  My  system was installed by a Direct TV

rep.

reply  from peds48

(http://forums.directv.com/people/peds48?et=watches.email.thread)   in DIRECTV® Whole-Home DVR service - _View  the full

discussion_

(http://forums.directv.com/message/11291325?et=watches.email.thread#11291325)

Re: My TV and sound bar activate (at a high volume) when the DVD resets after a power failure and then stays on. They did not used to do this. Has something changed and how can I fix keep the TV from activating like that. (Its annoying at 3AM).

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I have the same problem with one my TVs in the kitchen (a cheap Chinese one which was the only HD set that would fit into the cabinet cutout). If I turn off TV and mini genie with DTV remote, the sound comes on full bore, tried everything nothing works, no problem with sets in other rooms, it is a TV issue. Now I am careful to turn off TV with its remote. I just leave mini genie on usually.

Re: My TV and sound bar activate (at a high volume) when the DVD resets after a power failure and then stays on. They did not used to do this. Has something changed and how can I fix keep the TV from activating like that. (Its annoying at 3AM).

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What model DirecTV DVR do you have?  

 

Under the HDTV Setup Menu, verify that "HDMI-CEC Control" is disabled.   This feature synchs your DVR and TV's power so that the DVR can turn on/off the HDTV.

Re: Select a Server

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Usually resetting both the Genie server and client box will solve this.   When you the "select a server" message, is there anything on the screen that you can actually select?  If not, then the installer did something wrong and you should call DirecTV to send a tech back to fix this for you.  No charge.

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